tk9999 Terms & Conditions

1. Introduction

tk9999 operates an online sports betting and casino platform accessible at tk9999.lat, offering services including but not limited to sports wagering, live betting, live casino games, RNG slot games, and esports betting. The platform is intended for adult users aged 18 and above and is designed to serve players located in Bangladesh, subject to applicable local laws and regulations.

These Terms, together with our Privacy Policy and any specific promotional terms communicated at the time of an offer, constitute the complete agreement between the Player and tk9999. In the event of any conflict between a promotional term and these general Terms, the specific promotional terms shall prevail for the matter to which they specifically relate; in all other respects these general Terms shall govern.

tk9999 reserves the right to update or amend these Terms at any time. The effective date of the current version is stated above. Continued use of the platform following the publication of updated Terms constitutes acceptance of those changes. Players are encouraged to review these Terms periodically.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the individual player account registered on the tk9999 platform.
• "Balance" means the total of real-money funds and any active bonus funds held within a Player's Account.
• "Bet" or "Wager" means any real-money stake placed on a sporting event, casino game, or other outcome offered on the platform.
• "Bonus Funds" means any non-cashable credit awarded to a Player as part of a promotion, subject to wagering requirements before conversion to withdrawable funds.
• "KYC" means Know Your Customer — the identity verification process required to confirm a Player's identity, age, and payment details.
• "Platform" means the tk9999 website, mobile web interface, and all associated services and features accessible at tk9999.lat.
• "Prohibited Conduct" has the meaning given in Section 11 of these Terms.
• "Taka" or "BDT" means Bangladeshi Taka, the currency used for all transactions on the tk9999 platform, denoted by the symbol ৳.

3. Eligibility

To open and maintain an Account with tk9999, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 18 years of age. tk9999 does not permit access to or use of its platform by any person under the age of 18. Age verification is conducted as part of the standard KYC process and may be requested at any time.
• You must be accessing the platform as an individual, in your own name, for your own personal and recreational use — not on behalf of any third party or for commercial purposes.
• You must not be registered as a self-excluded player on the tk9999 platform or any related platform.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be an employee, officer, director, contractor, agent, or close family member of any employee of tk9999 or any associated company or game supplier.

tk9999 reserves the right to request documentary evidence of eligibility at any point. Accounts found to be in breach of eligibility requirements will be suspended immediately and any associated funds may be withheld pending investigation.

4. Account Registration

Each Player may hold only one Account with tk9999. The creation of duplicate or multiple accounts by a single individual ("multi-accounting") is a form of Prohibited Conduct and may result in the permanent closure of all associated accounts and forfeiture of any balances held therein.

When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid contact email address and/or mobile phone number. You agree to promptly update your account information if any details change. tk9999 is not liable for any loss arising from inaccurate or outdated information submitted at registration.

You are solely responsible for maintaining the security and confidentiality of your account login credentials. You must not share your username or password with any third party. tk9999 will never contact you by any channel to request your password. Any activity performed through your Account, whether or not authorised by you, is your sole responsibility until you notify tk9999 of a security breach in writing to [email protected].

tk9999 reserves the right to decline any registration application without providing a reason.

5. KYC & Verification

tk9999 is committed to operating a safe and compliant platform. As part of that commitment, all Players are required to complete a Know Your Customer (KYC) verification process. Standard KYC documents may include a government-issued national identity card, passport, or driving licence, together with proof of residential address such as a utility bill or bank statement dated within the last three months.

KYC verification is required before the first withdrawal is processed. tk9999 may also require verification at any other time, including when a Player's account activity is flagged for review, when a deposit or withdrawal exceeds a specified threshold, or when required for compliance purposes.

Players who fail to complete KYC within a reasonable period following a request by tk9999 may have their Account suspended and pending withdrawal requests placed on hold. tk9999 will communicate KYC requirements by email to the address registered on the Account.

All documents submitted for KYC purposes are handled in accordance with the tk9999 Privacy Policy and are used solely for the purpose of identity verification and regulatory compliance.

6. Deposits

The minimum deposit on the tk9999 platform is ৳200. Deposits may be made using the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. All deposits are processed in Bangladeshi Taka. tk9999 does not apply a processing fee on deposits; however, the Player's payment provider may apply its own charges independently of tk9999.

Deposits made via mobile wallet services (bKash, Nagad, Rocket, Upay) are typically credited to the Player's Account balance within seconds of gateway confirmation. Bank card and bank transfer deposits may take longer depending on the processing timelines of the relevant financial institution.

tk9999 reserves the right to decline or reverse a deposit where it suspects fraudulent activity, where the payment method does not match the identity on the registered Account, or where the deposit would result in a breach of these Terms. In such cases, the amount will be returned to the originating payment method where technically possible.

Players must only use payment methods registered in their own name. Third-party deposits — where the payment source belongs to a different individual — are not permitted and may result in account suspension pending investigation.

7. Withdrawals

Withdrawal requests may be submitted at any time via the account dashboard, subject to the following conditions being met: (a) the Player's KYC verification is fully complete; (b) the Player's account is in good standing and not subject to any active review or restriction; (c) any applicable wagering requirements attached to bonus funds have been satisfied; and (d) the withdrawal amount does not exceed the Player's available withdrawable balance.

Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible, as a fraud-prevention measure. tk9999 reserves the right to require withdrawal to a specific verified payment method at its discretion.

Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed within minutes of approval during normal operating hours. Bank transfer withdrawals to Dutch-Bangla Bank and City Bank accounts are typically settled within one business day of approval. Processing times may be extended during periods of high volume, public holidays, or where additional verification is required.

The minimum withdrawal amount is ৳500. tk9999 does not charge a withdrawal processing fee. Players are responsible for any fees applied by their own financial institution or mobile wallet provider in connection with receiving a transfer.

8. Bonuses & Promotions

tk9999 may from time to time offer bonuses, free bets, cashback, reload promotions, and other incentives to Players. All such offers are subject to: (a) these general Terms; (b) the specific terms published for each individual promotion at the time the offer is made; and (c) any maximum bonus amount and minimum qualifying deposit stated within the specific offer.

Bonus funds are non-withdrawable until any stated wagering requirements have been fully met. Wagering requirements specify the total amount of real-money turnover a Player must generate before bonus-derived winnings can be released as withdrawable funds. Unless stated otherwise in a specific promotion's terms, the following general bonus conditions apply:

• Bonuses must be claimed within the validity period stated in the offer. Unclaimed bonuses expire automatically.
• Each bonus offer may only be claimed once per Player, per household, and per IP address unless explicitly stated otherwise.
• Staking exclusively on outcomes with very high odds (generally above 10.00) or on heavily discounted casino game contributions for the purpose of completing wagering requirements may be considered abuse and may result in the forfeiture of the bonus and associated winnings.
• tk9999 reserves the right to modify, suspend, or cancel any bonus or promotion at any time, with or without notice, provided that any such change does not affect bonuses that a Player has already started to wager through.
• Where a Player requests a withdrawal before meeting applicable wagering requirements, tk9999 reserves the right to deduct any active bonus funds and associated winnings from the withdrawable balance before processing the withdrawal.

9. Betting Rules

All sports bets placed on the tk9999 platform are subject to the betting rules applicable to the relevant sport and market type, as published within the sportsbook section of the platform. Players are responsible for familiarising themselves with the applicable rules before placing a bet. Key general principles include:

• Bet Acceptance: tk9999 reserves the right to accept or decline any bet at its sole discretion, including after the bet has been placed, where a technical or pricing error is identified.
• Void Bets: A bet may be declared void where the relevant event is cancelled, suspended, or postponed beyond a stated threshold; where the market is suspended at the time the bet was submitted; or where a technical error resulted in incorrect odds being displayed.
• In-Play Betting: Live in-play bets are accepted subject to market availability. tk9999 reserves the right to suspend in-play markets at any time without notice during the course of an event.
• Results: Official results as published by the relevant governing body (ICC, BCB, FIFA, BWF, etc.) are used to settle markets. tk9999's decision on the application of results to market settlement is final.
• Maximum Winnings: tk9999 may apply maximum winnings limits per event, per day, or per market. These limits are communicated within the sportsbook where applicable.

10. Casino Games

Casino games available on the tk9999 platform include live dealer games (provided by Evolution Gaming, Pragmatic Play Live, and Ezugi) and RNG slot and table games (provided by NetEnt, Microgaming, Pragmatic Play, Spribe, and other certified studios). All games are operated using certified software and, where applicable, certified Random Number Generator (RNG) technology.

Return-to-player (RTP) percentages for RNG games are set by the game provider and are disclosed within each game's information panel. RTP percentages represent a statistical long-run average and do not guarantee individual session outcomes. Live dealer game outcomes are determined by physical dealing and wheel/dice mechanics in a controlled studio environment.

tk9999 does not manipulate game outcomes. Any malfunction of a game voids all plays and pay schedules for the affected round. In the event of a game malfunction, the Player's stake for the affected round will be refunded to their Account balance.

11. Prohibited Conduct

The following actions constitute Prohibited Conduct and are strictly forbidden on the tk9999 platform. A Player found to have engaged in any form of Prohibited Conduct may have their Account immediately suspended or permanently closed, their balance withheld pending investigation, and any bets or winnings associated with the conduct voided:

• Opening, operating, or attempting to operate more than one Account, whether in the Player's own name or under a false identity.
• Providing false, inaccurate, or misleading information at registration, during KYC, or at any other point of interaction with tk9999.
• Using automated betting software, bots, scripts, or any other technological tool to place bets or interact with the platform in a manner not available to standard users.
• Engaging in any form of match-fixing, spot-fixing, or insider-information betting on events whose outcome is known or influenced by the Player.
• Colluding with other Players in casino games or poker-style formats to gain an unfair advantage.
• Exploiting software bugs, technical errors, or pricing mistakes in a manner that is clearly outside the intended use of the platform.
• Abusing bonus or promotion systems, including but not limited to creating accounts for the purpose of claiming welcome bonuses, using bonus funds in a manner designed to circumvent wagering requirements, or coordinating with other individuals to abuse referral programmes.
• Engaging in any activity that constitutes money laundering, terrorist financing, or any other form of financial crime.
• Harassing, abusing, or threatening tk9999 staff or other Players through any communication channel.

12. Responsible Gaming

tk9999 is committed to promoting responsible gambling behaviour and providing tools that empower Players to maintain control of their gaming activity. The following responsible gaming tools are available to all registered Players via the Account dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit limits can be set by the Player at any time. Increases to existing limits are subject to a mandatory 24-hour cooling-off period before taking effect; reductions take effect immediately.
• Loss Limits: Session and period-based loss limits can be configured to restrict the maximum amount a Player can lose within a defined timeframe.
• Session Time Reminders: Players may set session duration alerts that notify them when a pre-set period of continuous play has been reached.
• Cooling-Off Period: A temporary account restriction of between 24 hours and 6 weeks may be activated by the Player at any time. During a cooling-off period, the Player cannot deposit or place bets, but may still withdraw any available balance.
• Self-Exclusion: Players who wish to stop gambling entirely may apply for self-exclusion for a minimum period of 6 months. Self-exclusion requests are processed within 24 hours and cannot be reversed within the stated period. Players who self-exclude will be removed from all marketing communications immediately.

If you believe that gambling is negatively affecting your financial situation, mental health, or personal relationships, we strongly encourage you to make use of these tools and to contact our support team at [email protected]. tk9999 staff are trained to handle responsible gaming queries with care and confidentiality. The platform is available to adults aged 18 and above only.

13. Intellectual Property

All content on the tk9999 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the property of tk9999 or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the platform is the exclusive property of tk9999.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the tk9999 platform for personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to: reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform; use any data mining, robots, or similar data gathering tools; or frame or mirror any portion of the platform without the express prior written consent of tk9999.

14. Privacy & Data

tk9999 collects and processes personal data in accordance with its Privacy Policy, which forms part of the overall agreement between the Player and tk9999. By registering an Account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy. The Privacy Policy covers, among other matters, the categories of data collected, the purposes for which data is processed, the retention periods applied, and the Player's rights in relation to their data.

A copy of the tk9999 Privacy Policy is accessible at all times via the footer of the platform and at the /privacy-policy URL.

15. Limitation of Liability

To the fullest extent permitted by applicable law, tk9999 shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages arising from: (a) use of or inability to use the platform; (b) any interruption, suspension, or termination of the platform or any part thereof; (c) any unauthorised access to or alteration of the Player's account or data; or (d) any other matter relating to the platform or these Terms.

tk9999's total aggregate liability to any Player in connection with their Account and use of the platform shall not, in any circumstances, exceed the total net deposits made by that Player in the 12-month period immediately preceding the event giving rise to the claim.

The platform is provided "as is" and "as available" without warranty of any kind, express or implied. tk9999 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access and use the platform at their own risk.

16. Amendments to These Terms

tk9999 reserves the right to amend these Terms at any time. Where changes are material, tk9999 will provide notice by posting the updated Terms on the platform and, where practicable, notifying registered Players by email to the address on file. The amended Terms take effect from the date of publication unless a later effective date is stated.

Your continued use of the platform following the publication of amended Terms constitutes your acceptance of those changes. If you do not agree with any amendment, you must stop using the platform and may request the closure of your Account and withdrawal of any available balance by contacting [email protected].

17. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international online gaming regulations. tk9999 operates an international platform and makes no representation that the platform or its services are appropriate or available for use in any specific jurisdiction. It is the Player's sole responsibility to ensure that their use of the platform complies with applicable local laws.

In the event of any dispute between a Player and tk9999 that cannot be resolved through direct communication with the support team, the Player may escalate the matter in writing to [email protected]. tk9999 will acknowledge escalated disputes within 5 business days and aim to reach a final determination within 28 days of receipt of all relevant information.

18. Contact Information

For all account-related, payment, or general enquiries, Players may contact the tk9999 support team at any time via the live chat function within the account dashboard or by email. The support team operates 24 hours a day, 7 days a week, 365 days a year.

Support email: [email protected] (plain text — not a clickable link)

Please include your registered username and a clear description of your query in all correspondence to ensure the fastest possible resolution.